While PVR, Wave and Cinepolis did not respond to our queries, INOX and Carnival Cinemas refused to comment on the issue. PVR levies an internet handling fee under its taxes and fees section. While BookMyShow maintains that they are entitled to charge this extra fee for providing this service, the RBI states that merchants are required to pay this fee to the banks for online transactions. While PVR and BookMyShows legal teams have asked for time to submit their response, no one from the ministry attended the hearing. However, moviegoers are still paying this extra fee when they book tickets online.įollowing the RBIs response, Forum Against Corruption moved a consumer court in Hyderabad against BookMyShow, PVR, and the Ministry of Electronics and Information Technologys IT Department for overcharging customers. To verify, just follow the link in the message Not obligated to, but moviegoers still pay internet handling fee By - TNN Niharika Lal Created: Apr 20, 2019, 01:00 IST facebook twitter Pintrest Recently, in response to an RTI filed by Hyderabad-based Forum Against Corruption asking whether BookMyShow was authorised to levy or take special charges on consumers calling it internet usage fee, the Reserve Bank of India (RBI) revealed that BookMyShow was given no such authorisation.
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